Privacy Policy

We may collect the following types of information:

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Personal Information:

• Name, address, phone number, email

• Date of birth, health history, medical or educational information

• Insurance or payment information

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Clinical Information:

• Evaluation reports

• Therapy notes

• Progress information

• Communication records with clients, caregivers, and providers

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Website & Technical Information (if applicable):

• Cookies

• IP address

• Browsing behavior related to our site

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How We Use Your Information

We use your information to:

• Provide speech and language services

• Communicate with clients and caregivers

• Coordinate care with other professionals (with consent)

• Maintain billing and administrative records

• Improve our services and client experience

• Meet legal, ethical, and regulatory obligations (including HIPAA)

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Information Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes.

We may disclose information only when:

• Required for treatment, payment, or healthcare operations

• You provide written consent

• Required by law or court order

• Necessary to protect your safety or the safety of others

• Coordinating with contracted service providers who must adhere to confidentiality standards

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Data Security

We take reasonable and appropriate measures to safeguard your information, including:

• Secure electronic record systems

• Encrypted communications when possible

• Limited access to client information

• Confidential storage of physical records

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While we use best practices, no system is 100% immune from unauthorized access. We continuously monitor and improve our security measures.

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Your Rights

You have the right to:

• Access your records

• Request corrections to your records

• Request restrictions on information sharing

• Request confidential communication methods

• Obtain a copy of this Privacy Policy at any time

Requests can be made in writing to our practice.

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Retention of Information

We retain client records for the period required by state and federal laws. After that period, records are securely destroyed.

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Children’s Privacy

We comply with all laws regarding the privacy of minors. Information for children under 18 is collected only from parents or legal guardians and used solely for treatment and related services.

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Updates to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” will be revised accordingly. Your continued use of our services indicates acceptance of the updated terms.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Soulful Speech Holistic Speech & Language Therapy
soulfulspeechtherapy@gmail.com